What is the phone number for Agoda?
1 (866) 656-8207
Agoda/Customer service
Can I cancel my booking in Agoda?
STEP 1: Go to the Agoda website. STEP 2: Sign in using the account you used. STEP 3: Go to “Manage Booking.” STEP 4: Select the booking you want to cancel and cancel it.
Can I get refund from Agoda?
Unless specifically mentioned otherwise in the cancellation policy, cancellation requests submitted via any of the means above, prior to the due date noted on your confirmation, will normally be refunded 100% of the cost of their stay (Agoda does not charge a processing fee for cancellations) within 10 days of …
Where can I find Agoda hotel ID?
The Agoda.com hotel id code for your property. This number can be seen near the top right side of the screen in Agoda.
Can you get a refund on a non refundable hotel?
Nonrefundable – or “prepaid” – hotel rooms seem to be becoming more common. The deal is simple: You pay in advance for a hotel room, and you get a modest discount. Unlike airline tickets, there’s no chance for a refund, even if you change your mind within 24 hours of making the reservation.
Is Agoda customer service 24 hours?
We are available 24 hours a day to help with your inquiries.
How long does it take to get a refund from Agoda?
Here’s a general timeline for refunds, according to Agoda. Agoda will complete the refund process within 10 days from when it’s initiated. It may take up to 30 days, or until your bank’s next billing cycle, for the refund to fully process.
How long does it take to get refund from Agoda?
Typically, Agoda doesn’t charge any processing fee within ten days of receiving the cancellation request. All shortened stays get refunds within ten days net of any penalty that is applicable. However, if you notify Agoda early enough that you intend to shorten your stay, the company may expedite the refund process.
How do I change price on Agoda?
To change the setting, open the currency tab at the top of the screen and select a different price option. Depending on your selected settings under the currency tab, displayed room rates will note if the price listed does or does not include tax or service charges.
How do I cancel a non-refundable reservation on booking com?
Even if a guest has booked a non-refundable rate, they may request to cancel this free of charge. You can use the Cancellation Fee Exceptions tool to automatically allow free cancellation if a request comes during a certain period (e.g. within 24 hours of a reservation being made).
How do I send a message to Agoda?
Using YCS
- Go to Reports > Bookings.
- Go to the booking and select “Contact guest”
- Here you can check for a guest message, reply to the guest, or start a conversation with the guest. You can also click to send email to guess as well.
