When should you contact Trading Standards?
You should report a business to Trading Standards if they sold you something:
- unsafe or dangerous, like an electronic appliance with faulty wiring or food past its use-by date.
- fake.
- not as described – for example, you bought a package holiday but something advertised wasn’t included.
How do I contact Trading Standards?
Contact us
- Trading standards advice. England and Wales – 0808 223 1133 Welsh Speaking adviser 0808 223 1144 Website information or Online form for complaints and advice.
- Membership. 01268 582228 [email protected].
- Sales and marketing. 01268 886697 [email protected].
How do I get approved by Trading Standards?
How to Apply
- Be committed to good customer service.
- Have been operating for a minimum of 6 months.
- Not cold call customers.
- Comply with consumer protection legislation (see www.businesscompanion.info)
- Have appropriate insurance.
- Abide by the Terms and Conditions of the scheme.
What happens when you complain to Trading Standards?
The trading standards office will decide whether to investigate the issue. If they do, you will be contacted for evidence and more statements. If you complain to the TSO you are not going guaranteed to be contacted immediately. they could give you a call much later in order to compile evidence and statements.
What is a TSI code?
BHTA is the first trade body within the health industry to have a TSI approved code. The TSI only approves codes that have proved effective in safeguarding and promoting the interests of consumers beyond the basic requirements of the law.
What is the Buy With Confidence scheme?
What is Buy With Confidence? Buy With Confidence is a trader approval scheme that is run directly by Trading Standards. Buy With Confidence is dedicated to elevating businesses with a commitment to trading fairly, as well as protecting consumers from rogue traders.
What does the Reading Borough Council trading standards team do?
Our Trading Standards Team is responsible for maintaining the fairness of the trading environment in Reading by protecting the interests of consumers and reputable traders. We do this by investigating complaints about goods or services and giving advice and guidance to businesses.
What can you do with information you give to trading standards?
Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Trading Standards can take businesses to court or stop them operating, but they won’t help you fix your problem – for example, they can’t help you get a refund.
How can I Find my local Trading Standards Office?
Find your local Trading Standards office. Enter your postcode to find a Trading Standards office near you to complain about illegal sales activity. Businesses can also check to make sure they’re trading legally. Before you start. For advice about your consumer rights, see the Citizens Advice website.
Why are National Trading Standards important to the UK?
Our vision is to protect consumers and safeguard businesses through cross-boundary intelligence-led enforcement projects in England and Wales. We also act as a safety net for consumers by ensuring that products entering the UK and the food chain are safe. We fund national teams that are hosted within local authorities.
https://www.youtube.com/watch?v=XRC0HhhI_ek
When should you contact trading standards?
You should report a business to Trading Standards if they sold you something:
- unsafe or dangerous, like an electronic appliance with faulty wiring or food past its use-by date.
- fake.
- not as described – for example, you bought a package holiday but something advertised wasn’t included.
How do I get in touch with trading standards?
Trading standards services are delivered by your local authority and consumer concerns should be reported to the Citizens Advice consumer helpline on 0808 223 1133.
What happens when you complain to trading standards?
The trading standards office will decide whether to investigate the issue. If they do, you will be contacted for evidence and more statements. If you complain to the TSO you are not going guaranteed to be contacted immediately. they could give you a call much later in order to compile evidence and statements.
What power does Trading Standards have?
Trading standards services have no direct powers to order you to stop trading. However, they can apply to the courts for orders, which may restrict your activities. What can trading standards services do to stop businesses that break the law?
How do I make a complaint against a company?
10 Effective Ways to Complain About a Company Online
- Go to the company website.
- Contact the Better Business Bureau.
- Contact the Federal Trade Commission (FTC).
- Check out the Ripoff Report.
- Email [email protected].
- Try Yelp.
- Post on Planet Feedback.
- Google your attorney general.
What power does trading standards have?
Can Trading Standards take me to court?
Trading standards services cannot order redress for individual consumers or take court action on their behalf, although they may offer advice and assistance to consumers making their own claims in court or through an alternative dispute resolution service (see ‘Alternative dispute resolution’).
Can Trading Standards freeze your bank account?
These can even be exercised in some circumstances by Trading Standards or Local Authorities and may cover bank accounts (Account Freezing Orders), assets in a criminal investigation (Restraint Orders), or assets in Civil Recovery Proceedings (Property Freezing Orders).
https://www.youtube.com/channel/UCkf30T-anoucjkgbe5hdjBQ
