How do I change my address on FasTrak?
How can I update the information on my FasTrak account?
- Log into your account online. Under Account Settings, make any necessary edits and select Update to save the changes.
- Download an Account Update Form and mail/fax it to the Customer Service Center.
- Contact the Customer Service Center by phone.
What do you do with FasTrak when you move?
No. The sticker must be adhered to the inside of the windshield and cannot be moved or adjusted or it will break and become unusable. You can order additional or replacement sticker transponders for free by logging into your account at TheTollRoads.com.
Can you transfer FasTrak?
FasTrak Standard and FasTrak Flex toll tags can be moved from vehicle to vehicle as long as they are properly mounted at each location, as described in the mounting instructions. If you want to track your toll transactions by vehicle, you need to obtain separate toll tags for each vehicle.
Why did FasTrak charge me $40?
These tolls will be charged to your account in accordance with the rules, regulations and procedures of that FasTrak® Toll Facility. In addition, you agree to make a minimum cash or check payment of $40 each time your toll account balance falls below your replenishment threshold (initially $30).
How do you check if I owe FasTrak?
The FasTrak system keeps a record of your toll usage and account balance. You can check your account balance any time by logging into your online FasTrak account or by calling the FasTrak Customer Service Center. You can also opt to receive monthly or quarterly FasTrak statements via email or US mail.
How do I put money on fast track?
You can replenish your FasTrak account using cash at participating authorized merchants, including gas stations, convenience stores and check cashing stores. No credit card is required. View cash payment locations. Note: Authorized merchants may collect a separate convenience fee for account replenishments.
How does FasTrak know if you are a carpool?
While you travel the express Lane, those without a FastTrack will trigger a warning light for cops up ahead to check and make sure you are a carpool.
Can carpool go on FasTrak?
Carpools (2+ people), vanpools, motorcycles, and other toll-exempt vehicles may travel toll free with a FasTrak Flex or FasTrak CAV toll tag.
What happens if you go through FasTrak without a pass?
If you use an express lane without a valid FasTrak toll tag, you will receive a violation notice. The following is a schedule of toll evasion penalties: First notice issued: $25 penalty. Second (delinquent) notice issued: $70 ($25 penalty plus $45 late fee).
How can I update the information on my FasTrak account?
You can update your account information (e.g., mailing address, phone numbers, vehicle information, etc.) one of the following ways: Log into your account online. Under Account Settings, make any necessary edits and select Update to save the changes. Download an Account Update Form and mail/fax it to the Customer Service Center.
Is there a customer service center for FasTrak?
The FasTrak Customer Service Center, including the customer service call center and the in person counter, is available during regular hours of operation and can assist you with new accounts, account updates, payments, and issues with tolls received in error.
How can I update the information on bayareafastrak.org?
Log into your account online. Under Account Settings, make any necessary edits and select Update to save the changes. Download an Account Update Form and mail/fax it to the Customer Service Center. Contact the Customer Service Center by phone.
Where can I Find my FasTrak toll tag serial number?
Contact the Customer Service Center by phone. When contacting the Customer Service Center, please provide your FasTrak account number or toll tag serial number. The serial number is located on the toll tag’s barcode.
